Buffalo International Logistics (Poor customer service/courier is useless) / Temu (**** products)

I am STILL waiting for the courier to come pick up my return, which STILL needs to go back to Temu for inspection and hopefully a full refund of my money ... I am returning **** digital equipment which was appalling and worst buy of my life, I don't know who is worse out of Buffalo or Temu ... poor customer experience all round.

The Buffalo courier came past for collection on Monday, he was at the WRONG house and still drove off, I managed to get a hold of him on his cell only for him to blatantly lie to me "I will try come later this afternoon or tomorrow morning".

Days later I am STILL waiting, I called the Buffalo office and the support agent assured me she would dispatch out another courier for the collection, I am STILL waiting on false promises.

Now I run the risk of exceeding the collection period in order to qualify for the refund within the time period, so who is going to imburse me, do I have to personally drive to the Buffalo office myself ?

Then the cherry on top ... the data breach, exposing customer personal information ... can it honestly get any worse ???