1 reviews | Active since May 2014
Buffalo International Logistics is Bad for Shein business!
Unfortunately I don't have a choice in which logistics company you get assigned with when it comes to Shein packages but it seems that every time I get Buffalo Logistics, there is always a problem. At one time, the payment for the customs did not go through and I had made another payment. Thereafter I saw that two payments had been made. When I queried it was first an issue to get hold of them and then when I eventually did, they sent me a form to fill and I had to send proof that I had made duplicate payments. I did as they requested and I'm still awaiting my money even after numerous follow ups. Now there is suddenly a problem with my address as my package was out on delivery twice already and both times returned back to the warehouse. Now I had to phone them to find out what's happening. They tell me that the driver could not locate my address. But that's utter nonsense!!! If you can't find my address then you must try to contact me so that you can get my stuff delivered. Even when it was returned to Buffalo warehouse, they could have contacted me to find out with me what the exact address is. And if you have delivered by me in the past already, should that information not be saved under my profile with you??? It's just ridiculous that you can't even deliver a package properly and the communication is just putri! Now because of your mistakes, I have to wait an additional 24 to 48 hours for my package which is now already 4 days late. I hope that Shein does not use this pathetic logistics company again!!
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
