DK
Deon K

1 reviews | Active since May 2024

25 Jun 2024, 08:56

Buffalo International Logistics equals service

My order should have been delivered on the 3rd of May this year. I have been sending them messages since then to try and get my parcel delivered. Today they respond to say that my order has been cancelled because of either no VAT and import duty paid or alternatively wrong address. I have paid the taxes and my delivery address was correctly captured. So I have lost my original purchase cost plus the taxes paid in respect thereof.

Carte Blanche should have a segment exposing this terrible ****.

0
Replies (2)
Buffalo Couriers
Buffalo Couriers's reply26 Jun 2024, 16:15
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
DK
Deon K's update27 Jun 2024, 07:28
Reviewer Update
My tracking number is BUFZA604O734716YQ. I have reported you to the National Consumers Council. They have received so many complaints about your company that they are considering a class action against you. You better refund me my money.