Buffalo International Logistics- Driver negligence and poor communication

Where to begin as to how frustrating this company is making me. Since 27th of September 2024, they have been “trying” to make a delivery on the 4th of October we received a sms stating that we need to pay another delivery fee of R164 so that they may dispatch the parcel AGAIN!!!!!!! I placed an order with Temu. And the delivery company is Buffalo International Logistics.

This is unacceptable from a courier service, from all the courier services that I have dealt with, the driver will inform the customer that they are in the process of delivering the package, if they don’t know the address they ideally ask for directions or what ever the case may be and I would either meet them an a location that they are fami**** with

Buffalo courier service is the most unreliable courier company in the world. For the fact they seem like robbing their clients. Stating that the delivery failed ect. No driver has even attempted to call me to saying they are at the location please com and collect your Parcel.

Buffalo international logistics: BUFZA6QJ12021UNYQ

Please arrange delivery at your our cost due to the negligence and incompetence of your drivers to not inform there client.

Please take necessary action against them for they are costing you money and they are giving your company the worst name possible.