LW
Lionel W

1 reviews | Active since Mar 2024

14 Mar 2024, 14:25

Buffalo International Logistics bad appalling Customer Care and Services as promised not met at all

This Company has absolutely Poor Customer Care Service. I would advise Buyers to stay away from TEMU and Banggood as you will sit with a Delivery Service of Individuals who are not properly Trained and do not understand the Importance of Customer Services and Sound Communication. Making Promises but just ignore the Customer going forward. Sitting with a Parcel for Delivery without taking cognizance of the fact to schedule a Delivery following promises to the Customer. Message on WhatsAPP states no answer on the Customer's phone. This is an Old Trick within SA not to conduct the work. It is Teatime, Lunch. Ignore the Customer and send a message of Lies.

However, the Phone never rang. It shows you how Poorly Educated and Trained the Staff of Buffalo International Logistics in Kempton Park is. At the end they will send your parcel back to the Merchant as Undelivered.

They are operating the same way as the SA Post Office.

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