Buffalo international logistics are ROGUES

Buffalo international logistics are THE WORST logistics company I've ever dealt with. They certainly don't deserve the 1 star I gave them. If there was a choice, I'd give them -stars. ****** bunch of rogues. They are unprofessional and sincerely lack customer care skills. I'm still waiting for Buffalo to deliver my order placed on 11/11/2021. It'll be 1 year exactly in 2 days time and I've still to receive my order or even an explanation as to why I didn't get my order. The company I ordered it from dispatched my order in time. It reached the buffalo warehouse. According to buffalo, Cyprian Xaba was the guy that delivered my order but I never received it. There is no proof that it was ever delivered to my complex. They failed to show me proof...like the person who signed for the delivery. They refused to answer my calls or emails. Rennet Nightingale, their client care manager, was supposed to have 'sorted' out my dilemma conveniently disappeared from buffalo. She is useless and unprofessional in her dealings with me. She made promises that she never kept to. I spent $39.99 on this order which I don't have. What happens to companies that do honest people down like the way buffalo international logistics did to me? What recourse do I have?