BS
Brandon S

1 reviews | Active since May 2015

16 Oct 2020, 13:42

Buffalo international Logistics and Bangood

I Purchased 2 items from Bangood in China, it was sent with Buffalo International Logistics. I paid the Vat on the first unit, and a day or two on the second, i received the first item to my office no problem, as this is the service i paid for. the second item i paid for the same service. but Buffalo decided to send my parcel to PeP clothing and said i need to pick it up, firstly i paid door to door, then they said i will need to pay them again to deliver to my office, i refused and told them I'm going to lodge a complaint with the Bank for Non Delivery of goods, then they came back and said they will deliver, this was 09/10/20, still nothing from them.

please be careful when dealing with Bangood, as their chosen transport company try to double charge as mentioned above

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Replies (1)
Buffalo Couriers
Buffalo Couriers's reply16 Oct 2020, 15:18
Official
Good day Brandon, Please accept our sincere apologies for the inconvenience, I have sent you an email regarding your delivery.  Regards Melinda