Buffalo has poor services they always say they will improve but they don’t it’s draining as we make sure that we pay for our custom fee

Hello Peter I wrote this review with a sad heart I am unemployed and recently I went to a baking class because I want to start a business and make some income for my family Easter is coming and it’s been 2weeks now since I ordered my baking equipment from SHEIN now it’s on the hands of buffalo it takes about 2days or 3 days before they can update I have orders since Easter is approaching but I am scared to take them because I don’t have equipment as they are in that parcel I tried reaching out for them but they no longer answer me I don’t know what is wrong with buffalo please help me