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Ziphezinhle Chili Ziphezinhle.nontuthuko

1 reviews | Active since Mar 2023

25 Apr 2024, 06:47

Buffalo does not want to deliver my goods

Buffalo logistic is 0/10 service Helo Peter. I have ordered my parcel from SHEIN on the 10th April 2024 and indicated that its urgent. Buffalo logistic suppose to deliver my parcel as I have already payed them the courier fees. Till today I haven't receive my order. I have been sending WhatsApp ;emails ;calling with no luck as they don't respond. The status is on the same place still stating I have paid tax no proceedings it’s been days. I just need my parcel as soon as possible I’m running out of patience. Buffalo logistic doesn't care about their clients.

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Ziphezinhle Chili Ziphezinhle.nontuthuko's update25 Apr 2024, 13:30
Reviewer Update
Extremely Frustrating Experience with Buffalo Logistics*

I am extremely disappointed and frustrated with the service I've received from Buffalo Logistics. Despite having my order in their possession, they have failed to deliver it to me in a timely manner. It's unacceptable that they seem to be dragging their feet and not taking responsibility for getting my package to me.

The lack of communication and updates from their customer service team has added to my frustration. They requested a POP via email I did sent them but still no response and the status is still on tax paid. It feels like they're not prioritizing their customers' needs or concerns.

I would not recommend Buffalo Logistics to anyone until they improve their delivery times and customer service. It's essential for a logistics company to be reliable, efficient, and communicative. Unfortunately, Buffalo Logistics has fallen short in all these areas.

I hope the company takes my feedback seriously and takes immediate action to resolve this issue. I would appreciate a swift resolution and a functional delivery .