Buffalo - disappointed customer.

I am extremely disappointed in Buffalo!!!! To say the least…. I got a message early this morning that my package is out for delivery. Put in a whole day’s leave as I had to receive the package and there wouldn’t be anyone home….excited to receive the products I bought… Waiting patiently the whole day, just to receive an update that the package is being returned- reason: Office premises closed. Which is a lie!!!! The premises is accessible 24/7 - no one tried to contact me or arrange anything… This is totally unacceptable. A first and a LAST for me!!!