Buffalo couriers worst courier by far

I have only had problems with Buffalo couriers. If they don't take payments 3 times, you battle to get refunds. I had an overseas parcel that was delivered to them for delivery to me, once received their driver called me to tell me I must go to Atteridgeville informal settlement to collect my parcel. When you call the company you hold for an hour until your call gets cut off. Whatsapp is not managed and emails goes unanswered.