Buffalo Couriers false promises and NO DELIVERY

In frustration I am writing this review. I made my 1st purchase with Temu mid January 25. I downloaded the app and tracked the parcel. Customs was paid immediately. The parcel went through customs in jhb promptly and it was forwarded to cape town arriving on 31 Jan. My deadline date for delivery was stated as 6 Feb. Despite numerous calls and emails, it is the 12th of Feb today, and my latest update from Buffalo is they hope to deliver by end of this week. No phone calls, no apologies just constant stories about why they can't deliver (eg unallocated/ returned to warehouse etc) . Buffalo head office told me cape town gives them the most problems! @Buffalo courier...if you don't have enough drivers, then don't make delivery promises you can't keep! This is the 1st and last time I'll order from Temu because of Buffalo Couriers!