Buffalo Couriers: A Masterclass in Customer Service Disappointment

Not even worth a one-star to be honest. I had never experienced such utter incompetence and disregard for customer satisfaction until I dealt with Buffalo Couriers. From the moment I engaged with them, it has been a relentless journey of stress and frustration. First and foremost, their customer service is virtually non-existent. You could spend hours on the phone, but don't expect any assistance from their agents. It's as if they're trained to ignore your pleas for help. Even sending countless emails to their support team yields absolutely no feedback whatsoever. It's like screaming into the void. And let's not even get started on their online chat support. You might as well be chatting with a brick wall because you'll never receive a reply from a human agent. It's astonishing how a company can operate with such blatant disregard for their customers' concerns. Honestly, dealing with Buffalo Couriers has been a nightmare from start to finish. I wouldn't wish the frustration and stress I've endured upon my worst enemy. If you value your sanity and peace of mind, steer clear of this company at all costs. They've single-handedly managed to make me despise their entire existence. Shame on you, Buffalo Couriers, for your abysmal service and utter lack of regard for your customers' well-being.