CH
Chantell H

1 reviews | Active since Feb 2013

19 Jun 2024, 13:47

Buffal Couriers - WORST Service Delivery

There are no “Pride” in service delivery. Worst experience EVER with this apparently “Service Provider”. None of the communication platforms work. Had the worst experience with the driver - he was so rude and just decided he will retrun my package to the warehouse, my package are now still in the warehouse and I keep on getting a response “will arrange another delivery as soon as possible since 12 May 2024. Do not make use of this company that clearly is not measured by KPI’s. There absolutely no intention from there side to assist with getting this resolved.

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Replies (2)
CH
Chantell H's update19 Jun 2024, 13:49
Reviewer Update
None of their communication platforms work at all.
Buffalo Couriers
Buffalo Couriers's reply20 Jun 2024, 16:43
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL