SP
Suellen P

1 reviews | Active since Dec 2020

20 Sept 2024, 14:33

Beyond appalling service!!!!!

This is absolutely the worst courier company!!!!. If there was zero rating, I would give them that. They have my parcel allocated to the wrong address. They then send me a link stating that they cannot locate postal code. I update the link to my correct address which apparently did not update their system. Escalated the matter when they later tell me they can't deliver the parcel & that their system didn't update and pretend as if they assisting me after up and down emails the entire day yesterday and that they have changed my address, Icall today & they still have the incorrect address after me receiving an email from them that the address is changed. Now they say I must contact the supplier. I am actually so horrified with this service. Buffalo, you should actually be shut down!!!! Your service is beyond appalling!!!!

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Replies (1)
Buffalo Couriers
Buffalo Couriers's reply20 Feb 2025, 16:44
Official
Good day,

We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?