LS
Lusanda S

1 reviews | Active since Aug 2020

21 May 2024, 09:39

BAD Service my parcel faild delivery

Bad service ever spoke to 4 customer service agent but no help Didi the team leader never call Frida the manager is always training incompetence agencies. My parcel failed delivery several time and i gave them my number several times. Bad service ever BAD so disappointed. They advised that they use an agent to deliver but they dont have the drivers details and cant contact DPD their agent

0
Replies (3)
Buffalo Couriers
Buffalo Couriers's reply22 May 2024, 14:10
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
LS
Lusanda S's update22 May 2024, 14:47
Reviewer Update
Please give me the email i should use
LS
Lusanda S's update11 Mar 2025, 00:14
Reviewer Update
Never rep**** my parcel was sent back or taken by employees and we pay for the duties for these items