Bad service is kind.

Not even worth one star. My parcel has been delayed since the 29 May due to Buffalo trying to deliver to an address not stated on the dispatch, Does not matter how many service agents one speaks to, after waiting for lengthy periods, nothing changes. E-Mails are ignored and service agents laugh at your frustration. Latitude and longitude con-ordinates given-Ignored. Multiple telephone lines given-Ignored. Desperate!!!!!!!!