BL
Belicia L

1 reviews | Active since Sept 2020

14 Apr 2023, 14:23

BAD SERVICE, FULL OF EXCUSES!!!!

Worst company, worst service every!!!! Call the call center just to hear "sorry I can't assist you with a delivery date, I'm only working in the call center" or "I can't give you the courier tracking number of your parcel it is confidential" I'm waiting for my parcel from the 5th of April, it was supposed to get delivered latest between 9-11 April today is already 14 April. I phone them on the 12 of April and was told my parcel will be delivered Thursday or latest Friday and up to date nothing except another excuse. And on top of that they said they tried to deliver but I wasn't available. WHAT A BIG LAUGH!! I received no calls and it gets delivered to a restaurant that trades from 09:00-21:00 and no delivery guy were here.

You need to phone every time and wait in a que at number 60 etc and hold on for 20min +.

Your service sucks and the long call que is a sign!!

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