Bad Service

I ordered stuff from SHIEN in September. 1 October I received a message that my package was delivered. After 3 days I called Buffalo call centre to alert them that I have not received my delivery. They called Sky net and the driver confirmed that he sent it to the wrong address and the lady didn’t want to give it back. The driver called me saying he would pay me back. I have been sent from pillar to post by sky net and buffalo and today it’s more than a month old and still haven’t received my package or refund nor update from both companies. What a shameful experience and my daughter wax excited to get her order