CJ
Colyn J

1 reviews | Active since Oct 2017

03 Jun 2024, 17:37

Bad service

BUFZA***YQ

My parcel was dispatched on the 1st. I made special arrangments to be home....nothing. their call centre is non existent ..no one answers the call...the whatsapp they refer u tooo...is ignored. Support email ...do they know what it means..the only one working is the BoT...tomorrow im not home and then what..... Bot response....all.i could get from them today.

BOT 44 PM This order will be deliveried by Nkululeko Mahlangu to you. However, it has been detected that the order status has not been updated for a long time. We have notified the relevant person in charge to address this issue as soon as possible. Please wait patiently.For convenient parcel tracking please click this link: https://www.buffaloex.co.za/track.html

The website states my package will be delivered before the 4th LOL what a joke

0
Replies (1)
Buffalo Couriers
Buffalo Couriers's reply04 Jun 2024, 09:03
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL