Bad service

I HAVE BEEN WAITING FOR A PARCHAL, SINCE TUESDAY, GOT A MESSAGE I WILL RECIEVE MY PACKAGE IN 48 HOURS, THEY DONT INFORM YOU WHATS GOING ON, THEN I WENT TO TRACK MY PACKAGE IT SAYS ITS BEEN RETURNED, THEN I RECIEVED A MESSAGE SAYING 24 HOURS. WITCH MUST HAVE BEEN TODAY 17 MAY 2025. I HAD TO LOG IN JUSY TO FIND OUT THAT MY PACKAGE WAS SCANNED INBOUND THEIR DEPO. THIS IS BAD CUSTOMER SERVICE NOT TO ATLEAST LET PEOPLE KNOW THAT THEU WONT BE GETTING THEIR PACKAGES WHEN THE COMPANY SAYD IT SHOULD BE DELIVERD. I HAVE ALLREADY PUT A SPEEDUP ON THE DELIVERY AND STILL HAVE TO WAIT MORE THAN THE TIME THEY SAID IT SHOULD HAVE BEEN HERE.