MM
Moshala M
1 reviews | Active since Jul 2019
28 Sept 2024, 10:05
BAD CUSTOMER SERVICE
I am waiting for my parcel they used to call me twice a day before I paid tax, now I paid my parcel is failed due to no contact how cause they use to call me on it, when I contact the customer service they are sending me to pillar to post. Useless Whatsapp that doesn't help with anything. POOR CUSTOMER SERVICE
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Replies (2)MM
Moshala M's updateReviewer Update
28 Sept 2024, 10:20Over the phone with Shela, the lady is her mother I don't know if I'm her mother or is how she addresses customers, and she doesn't have a solution about my order that I was directed to contact buffalo. The poor service that I received from her made me make a decision that I will no longer use buffalo
MM
Moshala M's update28 Sept 2024, 10:20
Reviewer Update
Over the phone with Shela, the lady is her mother I don't know if I'm her mother or is how she addresses customers, and she doesn't have a solution about my order that I was directed to contact buffalo. The poor service that I received from her made me make a decision that I will no longer use buffalo
Buffalo Couriers's replyOfficial
20 Feb 2025, 11:08Good day,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
Buffalo Couriers's reply20 Feb 2025, 11:08
Official
Good day,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,