ED
Estelle D

1 reviews | Active since Jun 2020

09 Dec 2024, 07:43

Bad customer service

After I logged a complaint on Hallo Peter 2 weeks back - Buffalo Logistics said one of their consultants will phone me to resolve the issue around my parcel, till date they have not yet phoned me.

0
Replies (3)
Buffalo Couriers
Buffalo Couriers's reply11 Feb 2025, 08:34
Official
Good day, kindly confirm if your parcel has been collected. Regards
ED
Estelle D's update11 Feb 2025, 10:52
Reviewer Update
Good day at least after 2 months I got a response from you. Nope no one came to collect the parcel, and I lost the credit on the parcel - so thank you Buffalo

Buffalo Couriers
Buffalo Couriers's reply14 Feb 2025, 10:06
Official
Good day,

Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.

Regards,