TZ
Thabisile Z

1 reviews | Active since Dec 2020

10 Jun 2024, 18:44

Bad Bad Service

The delivery guy was very rude. Firstly he did not greet when i called me, he just said his parked on the main road and i should meet up with him to collect my parcel. He got extremely annoyed with me when i told him im still at work and dropped the call before i could tell him to drop off my parcel at home, the is someone to receive it. Kept on complaining that he is late he knocks off at 16:00. Mind you he called me after 16:00

Called back again to say his at my house and there's no one outside to received the parcel and drops the call again. My daughter complained to me that this guy was very rude with her too.

Its people like this who brings a bad name to the company.

I will name and shame him. True caller states Malesela Papo. Hope the Buffalo will be able to call him into order and learn to respect customers

0
Replies (1)
Buffalo Couriers
Buffalo Couriers's reply11 Jun 2024, 14:35
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.