Avoid Buffalo Logistics AT ALL COSTS

Sadly 0 is not an option. This is THE worst logistics company in South Africa. I have had a query with them for a refund on TWO duplicate payments totalling R600. They "escalate" the matter - which means they will send it to someone else who will also ignore it. You can NEVER speak to a manager - they are always "in a meeting". There is no reception or office or any number other than the call centre - who cannot transfer calls to any other department apparently. I will be advising Temu that I will no longer be ordering anything that will be delivered by Buffalo. Disgraceful service. I doubt they will stay in business for very long.