Absolute WORST customer service

If I could give 0, I would - because that is the service you get.

Been requesting a return pick up from them. Got a sms stating 2 days. After day 3 passed with no pick up, I contacted support email. Another day passed, then they finally rep**** it has been escalated to a consultant and I will have a response in 24hrs. 24 hrs has also passed, and STILL NO ANSWER TO WHEN MY PARCEL WILL BE COLLECTED!!!!!