POOR ACCOUNT ADMINISTRATION

I wish there was an option to give negative star ratings!!!!!!!!!!!

Sold my property in Aug 2017 and, 2 years down the line I am still being billed water and electricity even though new owner has opened separate municipal accounts.

Every time I log a query I am told that there is a 60 - 90 day turnaround time - really?!!!! 2 years later and you are still hiding behind that excuse for being inefficient....

1 property = 2 billings - how is this legal?

Account numbers : ***8 : 1 Brabant Street / 126 - 138 Queen Street (Rates acc incl water, elec & sewerage etc) ***5 : Flat 4 ***5 : Flat 3 ***3 : Flat 2 ***1 : Flat 1 ***9 : 1 Brabant Street ***9 : Tammels Tearoom ***4 : Shop 2