NPS Score
-50
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Buffalo City Municipality
How is Buffalo City Municipality rated on Hellopeter?
Hellopeter has tracked Buffalo City Municipality across 97 reviews. Buffalo City Municipality hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Buffalo City Municipality? Write a review to help others decide.
Recent reviews (5)
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Share Your Experience1 reviews | Active since May 2020
BCM go above and beyond
Just a shout-out to the Buffalo City Municipality refuse collection team who helped us shut our garage door the other day. They saw us struggling, hopped out of the truck, and gave us a hand. We couldn't have managed it on our own, and thanks to their kindness, we didn't have to leave our garage open overnight. Thank you for going above and beyond!
1 reviews | Active since May 2020
BCM go above and beyond
Just a shout-out to the Buffalo City Municipality refuse collection team who helped us shut our garage door the other day. They saw us struggling, hopped out of the truck, and gave us a hand. We couldn't have managed it on our own, and thanks to their kindness, we didn't have to leave our garage open overnight. Thank you for going above and beyond!
1 reviews | Active since Nov 2014
Buffalo city municipality not willing to assist with refunding me after sending me a letter to request for the refund
I have been trying to get help with a refund as I have over paid and have contacted the municipality from 2023 and no one was willing to help. Eventually I dealt with Ndileka Xuza from Bcm and provided him with the relevant documents in February 2026 and still have not received any feedback to date. It's not a small amount (pocket change) that I can just let slide.
1 reviews | Active since Nov 2014
Buffalo city municipality not willing to assist with refunding me after sending me a letter to request for the refund
I have been trying to get help with a refund as I have over paid and have contacted the municipality from 2023 and no one was willing to help. Eventually I dealt with Ndileka Xuza from Bcm and provided him with the relevant documents in February 2026 and still have not received any feedback to date. It's not a small amount (pocket change) that I can just let slide.
1 reviews | Active since Apr 2026
Excellent service at BCM traffic Braelyn
Just a shout out to BCM traffic department at Braelyn. I had to renew my license. It took an hour total for the application, eye tests and payment. It was over lunch & everyone was WORKING! No bad attitudes. And I picked up my new license 2 weeks later. I doubt you’d have a more efficient experience anywhere in the country. Well done guys!
1 reviews | Active since Apr 2026
Excellent service at BCM traffic Braelyn
Just a shout out to BCM traffic department at Braelyn. I had to renew my license. It took an hour total for the application, eye tests and payment. It was over lunch & everyone was WORKING! No bad attitudes. And I picked up my new license 2 weeks later. I doubt you’d have a more efficient experience anywhere in the country. Well done guys!
1 reviews | Active since Apr 2018
We are currently being charged about R500 per month for electricity availability by Buffalo City Metropolitan Municipality, yet we have now gone three consecutive days without electricity
We are currently being charged about R500 per month for electricity availability by Buffalo City Metropolitan Municipality, yet we have now gone three consecutive days without electricity. This raises a serious concern — what exactly are we paying for? The purpose of an availability charge should be to ensure that electricity is accessible and that infrastructure is maintained. However, there has been no supply and no urgency in resolving the issue. It is unfair for residents to be billed consistently for a service that is not being delivered. If electricity is not available for days, then the charge loses its meaning. We request clarity on what this fee covers and immediate improvement in response times and communication during outages. This situation is unacceptable and needs urgent attention. Concerned Resident
1 reviews | Active since Apr 2018
We are currently being charged about R500 per month for electricity availability by Buffalo City Metropolitan Municipality, yet we have now gone three consecutive days without electricity
We are currently being charged about R500 per month for electricity availability by Buffalo City Metropolitan Municipality, yet we have now gone three consecutive days without electricity. This raises a serious concern — what exactly are we paying for? The purpose of an availability charge should be to ensure that electricity is accessible and that infrastructure is maintained. However, there has been no supply and no urgency in resolving the issue. It is unfair for residents to be billed consistently for a service that is not being delivered. If electricity is not available for days, then the charge loses its meaning. We request clarity on what this fee covers and immediate improvement in response times and communication during outages. This situation is unacceptable and needs urgent attention. Concerned Resident
1 reviews | Active since Feb 2024
After sometime consuming expired foods (none/perishable) from my food retailer/shops around my area at Spar/Astron Energy I went to Environmental Health for assistance (from 18th Sept - 2nd Oct) instead I got laughed at by the manager Siwe Gqaliwe
After sometime consuming expired foods (none/perishable) from my food retailer/shops around my area at Spar/Astron Energy I went to Environmental Health for assistance (from 18th Sept - 2nd Oct) instead I got laughed at by the manager Siwe Gqaliwe. Even roped in the Clr speaker to intervene dololo.
1 reviews | Active since Feb 2024
After sometime consuming expired foods (none/perishable) from my food retailer/shops around my area at Spar/Astron Energy I went to Environmental Health for assistance (from 18th Sept - 2nd Oct) instead I got laughed at by the manager Siwe Gqaliwe
After sometime consuming expired foods (none/perishable) from my food retailer/shops around my area at Spar/Astron Energy I went to Environmental Health for assistance (from 18th Sept - 2nd Oct) instead I got laughed at by the manager Siwe Gqaliwe. Even roped in the Clr speaker to intervene dololo.