Another awesome visit to BCM offices.

Once again our 'beloved' BCM has failed to please. I arrived at the Beacon Bay municipal offices at about 12:40 to be greeted with a not so long queue. I thought yes, today will be quick. At the stroke of 13:00 (lunch time), a young gentleman walked around closing doors. I thought surely they cannot close their doors for lunch, as their business hours clearly states 08:30 to 15:30. So I thought maybe he is closing the doors because of the air conditioning as it was quite a hot day. After about 20 minutes I got to the front of the enquiry counter, only to find a very agitated lady barely willing to help me. As this was the only counter open of the three available, I had no choice but to explain my account query to her. After scribbling something on my printed account, I decoded it to be an e-mail address. Well, that part partially sorted, I needed to visit one more counter, the installations counter for pre-paid meters, as I paid for an installation 6 months ago and got jack to date. Upon entering, the sound of crickets greeted me, no-one in sight! I followed the sound of people chatting and found two ladies in the kitchen. Asking for some assistance at the installation counter, I got: "The lady knocked off at 1. She'll be back tomorrow at 10!" Wow, I thought to myself. A three hour work day! That must be the life! So there we have it! Some municipal officials start at 10 in the morning, then takes lunch at 1PM until the next morning 10AM. And more, no-one is allowed to enter the building between 1PM and 2 PM. The rating above does not even deserve one star!! Another good story to tell...