TM
Tshegofatso M

1 reviews | Active since Dec 2019

26 Nov 2021, 09:35

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THIS IS THE WORST COMPANY TO EVER EXIST. PLEASE STAY AWAY FROM THEM AND THE DEALERSHIPS THAT ASSOCIATE WITH THEM. 3 MONTHS LATER THEY STILL HARASS ME FOR THE ONCE OF FEE WHICH I DIDN'T PAY BECAUSE I DIDN'T TAKE THE DELIVERY OF THE CAR. I COMMUNICATED WITH THEM AND THEY ASSURED ME THAT ITS ALL RESOLVED BUT TODAY THEIR RUDE CUSTOMER SERVICE PERSON JUST CALLED TO TELL ME I MUST PAY AFTER I TOLD HER THAT I DIDN'T TAKE THE CAR SHE TELLS ME THAT THEY WILL INVESTIVAGATE ***... I'M DEFINELY REPORTING THIS TO THE OUMBADSMAN

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Replies (1)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply26 Nov 2021, 15:56
Official
 
Good day Tshegofatso, 
 
We understand that you felt some uncool vibes coming from our side when this wasn’t actioned earlier, but we’d just like to say thanks a ton for taking our call today. We can bet you that this has been resolved and you won’t be hearing from us again regarding this fee. We hope that you have not written us off because our love for you is still comprehensive. If there is anything else, please do not hesitate to contact us. 
 
Our kindest regards, 
Complaints Resolutions