CM
Charity M
1 reviews | Active since Apr 2026
18 Apr 2026, 12:51
Unauthorized deduction
*****ulently deducting from my account since September 2025. I have several times called them to cancel and refund me. Even today I called them
Helpful (0)
Replies (3)0
Replies (3)
Bsure Insurance Advisors's replyOfficial
18 Apr 2026, 13:14Good day Charity,
Thank you for raising this with us.
We've assigned your concerns to a trusted advisor who will be in touch with you.
Kind regards,
Samantha
The Solutions Centre
Thank you for raising this with us.
We've assigned your concerns to a trusted advisor who will be in touch with you.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply18 Apr 2026, 13:14
Official
Good day Charity,
Thank you for raising this with us.
We've assigned your concerns to a trusted advisor who will be in touch with you.
Kind regards,
Samantha
The Solutions Centre
Thank you for raising this with us.
We've assigned your concerns to a trusted advisor who will be in touch with you.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's replyOfficial
28 Apr 2026, 09:26Good day Charity,
Thank you for your feedback. We’re sorry for the frustration caused.
Our records confirm that your policy was cancelled in September. The debits in question relate to a separate car hire policy, which has since been cancelled. These debits are currently being investigated.
If you require any further assistance, please feel free to contact us.
Kind regards,Samantha
The Solutions Centre
Thank you for your feedback. We’re sorry for the frustration caused.
Our records confirm that your policy was cancelled in September. The debits in question relate to a separate car hire policy, which has since been cancelled. These debits are currently being investigated.
If you require any further assistance, please feel free to contact us.
Kind regards,Samantha
The Solutions Centre
Bsure Insurance Advisors's reply28 Apr 2026, 09:26
Official
Good day Charity,
Thank you for your feedback. We’re sorry for the frustration caused.
Our records confirm that your policy was cancelled in September. The debits in question relate to a separate car hire policy, which has since been cancelled. These debits are currently being investigated.
If you require any further assistance, please feel free to contact us.
Kind regards,Samantha
The Solutions Centre
Thank you for your feedback. We’re sorry for the frustration caused.
Our records confirm that your policy was cancelled in September. The debits in question relate to a separate car hire policy, which has since been cancelled. These debits are currently being investigated.
If you require any further assistance, please feel free to contact us.
Kind regards,Samantha
The Solutions Centre
Bsure Insurance Advisors's replyOfficial
02 Jun 2026, 17:46Good day Charity,
We hope you are well.
Our investigation has been completed, and we can confirm that the car hire policy has since been cancelled.
We can also confirm that a refund for the May debit has been processed.
This concludes that your query has been resolved.
If you require any further assistance, please feel free to contact us at ***.
Warm regards,
Sammy
We hope you are well.
Our investigation has been completed, and we can confirm that the car hire policy has since been cancelled.
We can also confirm that a refund for the May debit has been processed.
This concludes that your query has been resolved.
If you require any further assistance, please feel free to contact us at ***.
Warm regards,
Sammy
Bsure Insurance Advisors's reply02 Jun 2026, 17:46
Official
Good day Charity,
We hope you are well.
Our investigation has been completed, and we can confirm that the car hire policy has since been cancelled.
We can also confirm that a refund for the May debit has been processed.
This concludes that your query has been resolved.
If you require any further assistance, please feel free to contact us at ***.
Warm regards,
Sammy
We hope you are well.
Our investigation has been completed, and we can confirm that the car hire policy has since been cancelled.
We can also confirm that a refund for the May debit has been processed.
This concludes that your query has been resolved.
If you require any further assistance, please feel free to contact us at ***.
Warm regards,
Sammy