KH
Khanyisile H
1 reviews | Active since Nov 2014
25 Aug 2026, 08:49
Unauthorized debit
Last month I was called and quoted for a car insurance, I chose Miway from the options I was given. Now I'm debited by Miway and BSURE and nobody said anything about 2 debits or a debit from BSURE. I want my money because this is theft. I also want to cancel everything
Helpful (0)
Replies (4)0
Replies (4)
Bsure Insurance Advisors's replyOfficial
25 Aug 2026, 09:17Hi Khanyisile,
Thank you for reaching out.
We’ve arranged for one of our advisors to assist with your concerns, and they’ll be in touch with you soon.
Warm regards,
Sammy
Thank you for reaching out.
We’ve arranged for one of our advisors to assist with your concerns, and they’ll be in touch with you soon.
Warm regards,
Sammy
Bsure Insurance Advisors's reply25 Aug 2026, 09:17
Official
Hi Khanyisile,
Thank you for reaching out.
We’ve arranged for one of our advisors to assist with your concerns, and they’ll be in touch with you soon.
Warm regards,
Sammy
Thank you for reaching out.
We’ve arranged for one of our advisors to assist with your concerns, and they’ll be in touch with you soon.
Warm regards,
Sammy
KH
Khanyisile H's updateReviewer Update
25 Aug 2026, 09:46So this is a way of you responding to my query, getting a rude girl to call me?
How do I pay you for selling me insurance? Does that make sense to you? I want my money
How do I pay you for selling me insurance? Does that make sense to you? I want my money
KH
Khanyisile H's update25 Aug 2026, 09:46
Reviewer Update
So this is a way of you responding to my query, getting a rude girl to call me?
How do I pay you for selling me insurance? Does that make sense to you? I want my money
How do I pay you for selling me insurance? Does that make sense to you? I want my money
Bsure Insurance Advisors's replyOfficial
25 Aug 2026, 12:17Hi Khanyisile,
We have reviewed your concerns and have completed our investigations.
Our records confirm that everything was explained during the sales call and that the necessary consent was given by yourself.
Unfortunately we are therefore unable to issue a refund.
Should you require any further assistance, please contact us on ***.
Warm regards,Sammy
We have reviewed your concerns and have completed our investigations.
Our records confirm that everything was explained during the sales call and that the necessary consent was given by yourself.
Unfortunately we are therefore unable to issue a refund.
Should you require any further assistance, please contact us on ***.
Warm regards,Sammy
Bsure Insurance Advisors's reply25 Aug 2026, 12:17
Official
Hi Khanyisile,
We have reviewed your concerns and have completed our investigations.
Our records confirm that everything was explained during the sales call and that the necessary consent was given by yourself.
Unfortunately we are therefore unable to issue a refund.
Should you require any further assistance, please contact us on ***.
Warm regards,Sammy
We have reviewed your concerns and have completed our investigations.
Our records confirm that everything was explained during the sales call and that the necessary consent was given by yourself.
Unfortunately we are therefore unable to issue a refund.
Should you require any further assistance, please contact us on ***.
Warm regards,Sammy
KH
Khanyisile H's updateReviewer Update
26 Aug 2026, 23:14I've requested for the call recording and till today I haven't received it 😏
KH
Khanyisile H's update26 Aug 2026, 23:14
Reviewer Update
I've requested for the call recording and till today I haven't received it 😏