LN
Lesego N
1 reviews | Active since Mar 2020
01 Mar 2021, 07:08
Unauthorised debit order.
There is an unauthorized debit of R1200, I never agree to this. I WANT MY MONEY BACK
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Replies (1)
Bsure Insurance Advisors's replyOfficial
01 Mar 2021, 08:01Good day Lesego,
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Bsure Insurance Advisors's reply01 Mar 2021, 08:01
Official
Good day Lesego,
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into the investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution