KR
Kagiso R
1 reviews | Active since May 2021
20 May 2021, 14:35
****ty Service
I dealt with B sure for when I was looking for car insurance .I canfelled the insurance because I had found a better one. Yesterday I got an sms saying that an amount of R1200 would be debited from my account . When nothing was ever explained to me about the R1200 .for anyone looking to use them .they're a **** .they'll tell you that it's just R1200 .We'll then they can pay it
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Replies (3)0
Replies (3)
Bsure Insurance Advisors's replyOfficial
20 May 2021, 15:15Hi there Kagiso,
We understand that no one wants to part with the bucks that they’ve worked so hard for, and this is why we’d like to have a quick chat with you so we can see eye to eye again. Please give us a second chance? We’ll be in contact with you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply20 May 2021, 15:15
Official
Hi there Kagiso,
We understand that no one wants to part with the bucks that they’ve worked so hard for, and this is why we’d like to have a quick chat with you so we can see eye to eye again. Please give us a second chance? We’ll be in contact with you soon.
Our kindest regards,
Complaints Resolutions
KR
Kagiso R's updateReviewer Update
20 May 2021, 16:55No second chance what so ever. I am not paying that amount. I need for the call to be pulled where the agent says that R1200 would be payed .If you guys were dealing with a person of another creed or colour none of this would've been happening
KR
Kagiso R's update20 May 2021, 16:55
Reviewer Update
No second chance what so ever. I am not paying that amount. I need for the call to be pulled where the agent says that R1200 would be payed .If you guys were dealing with a person of another creed or colour none of this would've been happening
Bsure Insurance Advisors's replyOfficial
25 May 2021, 08:08Good day Kagiso,
As requested, we have played you the recording of the sales call as proof of the agreement. We’d like your query to be resolved with no grumpy faces, that’s why we’d like to get in touch with you. We will attempt to contact you again – we look forward to hearing from you.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply25 May 2021, 08:08
Official
Good day Kagiso,
As requested, we have played you the recording of the sales call as proof of the agreement. We’d like your query to be resolved with no grumpy faces, that’s why we’d like to get in touch with you. We will attempt to contact you again – we look forward to hearing from you.
Our kindest regards,
Complaints Resolutions