The worst!

Our policy was active for only 2 days. The premium was extremely high with a very high excess. We got much cheaper premium elsewhere and requested Bsure to cancel our policy. They were UNBELIEVABLY rude and refused to cancel. We then phoned MiWay direct a few days later to follow up. They said cancellation was never received from Bsure to them. This caused a full month premium to be deducted as cut off date has already passed. The refund took nearly 3 weeks. Keep in mind, we kept needing to beg for our money back. Now, we keep receiving debit order mandates to approve a weekly R850 to be deducted by Bsure. This is apparently activation/ initiation fee. We mentioned to Bsure that we never gave consent for this money to be deducted. We have been requesting call recordings for days now as no written correspondence mentions anything of this fee. No feedback has been received. Bsure is utterly rude, unprofessional, ***********, and the list goes on. DO NOT EVER MAKE USE OF THEM!!!