The struggle continues...

I received a refund from Bsure on the 26th of October 2026 after my complaint, but it was only for one month's instalment. Two instalments were deducted after I cancelled my *** in June, meaning that one month's refund is still outstanding.

No debit order was processed in June, yet deductions were made in both July and August. Please provide a clear explanation of why these deductions were processed after the cancellation.

This matter has still not been fully resolved. Please confirm when the second instalment will be refunded and provide a detailed breakdown of the amounts deducted and refunded.