G
Grace
1 reviews | Active since Apr 2025
02 Apr 2025, 16:46
The service rendered...
The service rendered by Leo was very good and all the updating proceedure, but I'm still not happy about the amount of an excess fee
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Replies (1)
Bsure Insurance Advisors's replyOfficial
02 Apr 2025, 18:33Hi Grace,
We truly appreciate your feedback and are happy to hear that Leo provided excellent service and kept you informed.
We understand your concern regarding the excess amount. While these fees are set by insurers, we’re always here to help clarify any details or explore possible options.
Please don’t hesitate to reach out if we can assist further.
Best regards,
Sammy
The Solutions Centre
We truly appreciate your feedback and are happy to hear that Leo provided excellent service and kept you informed.
We understand your concern regarding the excess amount. While these fees are set by insurers, we’re always here to help clarify any details or explore possible options.
Please don’t hesitate to reach out if we can assist further.
Best regards,
Sammy
The Solutions Centre
Bsure Insurance Advisors's reply02 Apr 2025, 18:33
Official
Hi Grace,
We truly appreciate your feedback and are happy to hear that Leo provided excellent service and kept you informed.
We understand your concern regarding the excess amount. While these fees are set by insurers, we’re always here to help clarify any details or explore possible options.
Please don’t hesitate to reach out if we can assist further.
Best regards,
Sammy
The Solutions Centre
We truly appreciate your feedback and are happy to hear that Leo provided excellent service and kept you informed.
We understand your concern regarding the excess amount. While these fees are set by insurers, we’re always here to help clarify any details or explore possible options.
Please don’t hesitate to reach out if we can assist further.
Best regards,
Sammy
The Solutions Centre