PP
Pertunia P
1 reviews | Active since Nov 2025
21 Nov 2025, 13:09
The process of my claim took very long and a lot of information was required during the investigation
The process of my claim took very long and a lot of information was required during the investigation. Leo was the one updating us on the status of the claim.
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Replies (1)0
Replies (1)Bsure Insurance Advisors's replyOfficial
21 Nov 2025, 13:19Hi Pertunia,
Thank you for your honest feedback.
We’re sorry the claims journey wasn’t as smooth or quick as it should have been.
Your understanding during a detailed investigation is truly appreciated, and we’re glad Leo could support you with regular updates.
We’re sorry the claims journey wasn’t as smooth or quick as it should have been.
Your understanding during a detailed investigation is truly appreciated, and we’re glad Leo could support you with regular updates.
Kind regards,
Sammy
The Solutions Centre
Sammy
The Solutions Centre
Bsure Insurance Advisors's reply21 Nov 2025, 13:19
Official
Hi Pertunia,
Thank you for your honest feedback.
We’re sorry the claims journey wasn’t as smooth or quick as it should have been.
Your understanding during a detailed investigation is truly appreciated, and we’re glad Leo could support you with regular updates.
We’re sorry the claims journey wasn’t as smooth or quick as it should have been.
Your understanding during a detailed investigation is truly appreciated, and we’re glad Leo could support you with regular updates.
Kind regards,
Sammy
The Solutions Centre
Sammy
The Solutions Centre
