TM
Tshegofatso M
1 reviews | Active since Dec 2019
16 Aug 2021, 00:33
STAY AWAY FROM THESE ******!!!
PLEASE STAY AWAY FROM THIS ********* ********* COMPANY. I WAS BUYING A CAR AND MY DEALERSHIP REFERRED ME TO THEM TO GET INSURANCE BUT THEN THE DEAL OF THE CAR FELL THROUGH SO I DIDN'T EVEN RECEIVE THE CAR I CALLED TO CANCEL THEY TOLD ME SOMEONE FROM THE CANCELATION DEPARTMENT WILL CALL WHICH THEY DID A GUY CALLED BRIAN HE ASSURED ME EVERYTHING IS CANCELLED AND THEY WILL SEND A CANCELATION EMAIL BUT THEY NEVER I GOT ANXIOUS AND WENT TO BLOCK THEM AT MY BANK BUT NOW THE ACTUAL INSURANCE FROM FIRST FOR WOMAN HAS DEBITED MY ACCOUNT SO I'M ACTUAL PAYING FOR AN INSURANCE ON A CAR I DON'T HAVE. I'M VERY ****ED , THESE PEOPLE NEED TO BE CLOSED DOWN ?
Helpful (0)
Replies (5)0
Replies (5)
Bsure Insurance Advisors's replyOfficial
16 Aug 2021, 08:59Good day, Tshegofatso
We’re a little embarrassed because it seems like we’re the type that just doesn’t want to let go. We can assure you that this is not the case. This might have been one of the few times that a broken telephone situation happens and we understand why this has frustrated you. Please give us a moment to have a look into this and we’ll have it sorted in a jiff. We have escalated your query to management, and we’ll be in touch with you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply16 Aug 2021, 08:59
Official
Good day, Tshegofatso
We’re a little embarrassed because it seems like we’re the type that just doesn’t want to let go. We can assure you that this is not the case. This might have been one of the few times that a broken telephone situation happens and we understand why this has frustrated you. Please give us a moment to have a look into this and we’ll have it sorted in a jiff. We have escalated your query to management, and we’ll be in touch with you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's replyOfficial
17 Aug 2021, 18:50Good day Tshegofatso,
There are champs, then just above that, there are people like you. Thank you for taking our calls and cooperating with us while we fixed things with you. We can confirm that your query has been resolved. Tshegofatso, if you require any assistance with something insurance-related in the future, we hope you know that we’re still your guy.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply17 Aug 2021, 18:50
Official
Good day Tshegofatso,
There are champs, then just above that, there are people like you. Thank you for taking our calls and cooperating with us while we fixed things with you. We can confirm that your query has been resolved. Tshegofatso, if you require any assistance with something insurance-related in the future, we hope you know that we’re still your guy.
Our kindest regards,
Complaints Resolutions
TM
Tshegofatso M's updateReviewer Update
21 Aug 2021, 22:02YOU ******** , YOU PROMISED THIS WILL BE RESOLVED YET YOU TRYING TO DEBIT MY ACCOUNT. I HAD STOP YET AGAIN ANOTHER DEBIT ORDER THIS TIME FROM YOU . IMAGINE A WHOLE R1200. YOU RUINING MY CREDIT RECORD.
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Tshegofatso M's update21 Aug 2021, 22:02
Reviewer Update
YOU ******** , YOU PROMISED THIS WILL BE RESOLVED YET YOU TRYING TO DEBIT MY ACCOUNT. I HAD STOP YET AGAIN ANOTHER DEBIT ORDER THIS TIME FROM YOU . IMAGINE A WHOLE R1200. YOU RUINING MY CREDIT RECORD.
TM
Tshegofatso M's updateReviewer Update
21 Aug 2021, 22:10ALSO DECLINING DEBIT ORDER IS CAUSING BANK CHARGES. SOMEONE HELP ME WITH RECOMMENDING AND LEGAL ACTION I CAN TAKE WITH THESE PEOPLE
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Tshegofatso M's update21 Aug 2021, 22:10
Reviewer Update
ALSO DECLINING DEBIT ORDER IS CAUSING BANK CHARGES. SOMEONE HELP ME WITH RECOMMENDING AND LEGAL ACTION I CAN TAKE WITH THESE PEOPLE
Bsure Insurance Advisors's replyOfficial
23 Aug 2021, 14:21Good day Tshegofatso,
We promise you we’re not trying to be weird with your money, there was just a slight delay in communication from our side and we apologize. Thank you for taking our call to confirm that the debit has been cancelled, we appreciate your patience. We have also sent you proof of cancellation. If there are any other concerns that you’d like to raise, please do not hesitate to contact us.
Our sincerest apologies,
Complaints Resolutions
Bsure Insurance Advisors's reply23 Aug 2021, 14:21
Official
Good day Tshegofatso,
We promise you we’re not trying to be weird with your money, there was just a slight delay in communication from our side and we apologize. Thank you for taking our call to confirm that the debit has been cancelled, we appreciate your patience. We have also sent you proof of cancellation. If there are any other concerns that you’d like to raise, please do not hesitate to contact us.
Our sincerest apologies,
Complaints Resolutions