KN
Keith N

1 reviews | Active since Oct 2024

14 Oct 2024, 08:31

******* service

Hi, I was promised a payment back and still have not received it.

Now what must a person do to claim their money back for product not received?

It is now really frustrating me. My life policies have not been paid through this and 7-10 working days are gone. What now really?

0
Replies (4)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply14 Oct 2024, 09:14
Official
Good morning Keith, 

Apologies for any inconvenience. 
  
We have escalated your concerns, and an Advisor will be in touch soon. 
  
Kind regards, 
Samantha

The Solutions Centre
KN
Keith N's update14 Oct 2024, 09:22
Reviewer Update
Hi,

You been escalating since the day of my first call. When is issue going to be resolved?


KN
Keith N's update14 Oct 2024, 09:23
Reviewer Update
Tomorrow I have a career changing interview as well. Now tell me how do I travel there if you haven't paid me?

My life policies not paid. So should anything happen, what then?
Bsure Insurance Advisors
Bsure Insurance Advisors's reply14 Oct 2024, 11:33
Official
Dear Keith,

Thank you for raising this matter, I have been advised that you were contacted by Chancellor, who confirmed you did not take delivery of the vehicle.

We have confirmed that your funds have been successfully returned to you.

If you need anything else, please feel free to reach out to ***.
Alternatively, please feel free to reach out to your dedicated Advisor.

Sincerely,
Sammy

The Solutions Centre