JL
Josias L
1 reviews | Active since Jul 2014
20 Jul 2021, 09:30
******** and R1200 speacialist tarketing motor industry
They want to forcefully ***** 1200 from my account. ****s and ******** selling nothing but talking to them makes south africans pay... not me !!!!
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Replies (2)
Bsure Insurance Advisors's replyOfficial
21 Jul 2021, 09:33Good day, Josias
We’re sad that you feel we were dishonest, that’s why we’re going to pull out all the stops to cheer you up. We must note that the amount was most likely our once-off activation fee which is debited on a date that is agreed to by the client. Please give us a chance to look into this just to confirm. We have taken this up with the relevant manager and he has been trying to contact you however, the call goes to voicemail. We will attempt to get in touch with you again. We hope to hear from you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply21 Jul 2021, 09:33
Official
Good day, Josias
We’re sad that you feel we were dishonest, that’s why we’re going to pull out all the stops to cheer you up. We must note that the amount was most likely our once-off activation fee which is debited on a date that is agreed to by the client. Please give us a chance to look into this just to confirm. We have taken this up with the relevant manager and he has been trying to contact you however, the call goes to voicemail. We will attempt to get in touch with you again. We hope to hear from you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's replyOfficial
22 Jul 2021, 08:47Good day, Josias
We have pretty much blown up your phone by calling at least 8 times and sending you an email since you submitted your query, but we sadly have not been able to get in touch with you. Please reach out to us when you get a chance so we can put this matter to bed.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply22 Jul 2021, 08:47
Official
Good day, Josias
We have pretty much blown up your phone by calling at least 8 times and sending you an email since you submitted your query, but we sadly have not been able to get in touch with you. Please reach out to us when you get a chance so we can put this matter to bed.
Our kindest regards,
Complaints Resolutions