RUDE, INSULTING, DEGRADING, DISRESPECTFUL AGENTS THAT CALL EVERYDAY TO HARASS IN EXCHANGE FOR CLIENT'S PRIVATE INFORMATION.

Item: Bsure Insurance Advisors
Rating: 1
Author: sydneympolokeng S

CALL CENTER AGENTS HARASSMENT, DEGRADE, INSULT AND DISRESPECTFUL AND CALL EVERYDAY TO ASK FOR BUSINESS GOING AGAINST THE POPI ACT, WANTING TO BRIBE US WITH MONEY TO GIVE THEM CLIENTS INFORMATION. I WILL ALSO REPORT THE MATTER TO FSB AND FINDING WAYS TO LODGE A COMPLAINT FOR HARASSMENT, DISRESPECT AND INSULTS THEY THROW WHEN YOU REFUSE TO GIVE THEM BUSINESS.

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Replies (2)

Bsure Insurance Advisors's replyOfficial

12 Jan 2021, 07:44

Good day Sydney,

We apologize for the unpleasant experience that you have had with us. As such, we would like to resolve the issue as soon as possible. We have flagged your query as high importance and given your information to our sales manager who will be in contact with you to ensure we remove your details from our system.

Kindest regards,
Complaints Resolutions

Bsure Insurance Advisors's reply12 Jan 2021, 07:44

Official

Good day Sydney,

Kindest regards,
Complaints Resolutions

sydneympolokeng S's updateReviewer Update

12 Jan 2021, 08:32

I took this as far as FSB, so I hope this is not just a quick response for the sake of a reply as I am willing to take it as far As I know how to in the financial sector.
I am well aware of sectional laws and regulations and general law for being fit and proper.

sydneympolokeng S's update12 Jan 2021, 08:32

Reviewer Update