SM
SIMPHIWE M
1 reviews | Active since Jul 2025
20 Aug 2025, 11:44
Refusing to cancel their service
Bsure is refusing to cancel their contract with me, even after I have called them so many times and asked them to cancel. What's wrong with this company? How can I stop them from deducting from my account? I don't want the service anymore
Helpful (0)
Replies (3)0
Replies (3)
Bsure Insurance Advisors's replyOfficial
20 Aug 2025, 12:06Hi Simphiwe,
We appreciate you bringing this to our attention.
We'd appreciate the opportunity to address your concerns effectively. We have assigned your concerns to a dedicated advisor who will be in touch.
Sincerely,
Samantha
The Solutions Centre
We appreciate you bringing this to our attention.
We'd appreciate the opportunity to address your concerns effectively. We have assigned your concerns to a dedicated advisor who will be in touch.
Sincerely,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply20 Aug 2025, 12:06
Official
Hi Simphiwe,
We appreciate you bringing this to our attention.
We'd appreciate the opportunity to address your concerns effectively. We have assigned your concerns to a dedicated advisor who will be in touch.
Sincerely,
Samantha
The Solutions Centre
We appreciate you bringing this to our attention.
We'd appreciate the opportunity to address your concerns effectively. We have assigned your concerns to a dedicated advisor who will be in touch.
Sincerely,
Samantha
The Solutions Centre
Bsure Insurance Advisors's replyOfficial
22 Aug 2025, 16:38Hello Simphiwe,
We would like to assist in resolving this concern for you. We have been advised that one of our advisors has tried reaching out and has not successfully gotten in touch with you.
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.
Thank you,
Samantha
The Solutions Centre
We would like to assist in resolving this concern for you. We have been advised that one of our advisors has tried reaching out and has not successfully gotten in touch with you.
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.
Thank you,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply22 Aug 2025, 16:38
Official
Hello Simphiwe,
We would like to assist in resolving this concern for you. We have been advised that one of our advisors has tried reaching out and has not successfully gotten in touch with you.
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.
Thank you,
Samantha
The Solutions Centre
We would like to assist in resolving this concern for you. We have been advised that one of our advisors has tried reaching out and has not successfully gotten in touch with you.
Please respond to our emails with a suitable time to take our calls, or feel free to reach out to ***.
Thank you,
Samantha
The Solutions Centre
Bsure Insurance Advisors's replyOfficial
04 Sept 2025, 15:46Good day Simphiwe,
We appreciate you raising your concern with us.
Your policy cancellation has been carried out, and your query has been resolved.
If you need anything else, please feel free to reach out to ***.
Kind regards,
Samantha
The Solutions Centre
We appreciate you raising your concern with us.
Your policy cancellation has been carried out, and your query has been resolved.
If you need anything else, please feel free to reach out to ***.
Kind regards,
Samantha
The Solutions Centre
Bsure Insurance Advisors's reply04 Sept 2025, 15:46
Official
Good day Simphiwe,
We appreciate you raising your concern with us.
Your policy cancellation has been carried out, and your query has been resolved.
If you need anything else, please feel free to reach out to ***.
Kind regards,
Samantha
The Solutions Centre
We appreciate you raising your concern with us.
Your policy cancellation has been carried out, and your query has been resolved.
If you need anything else, please feel free to reach out to ***.
Kind regards,
Samantha
The Solutions Centre