DM
Duduzile M
1 reviews | Active since Sept 2019
01 Sept 2026, 08:59
REFUND!!!!!
This is one company that will play you.
I have been made countless promises regarding my redund!!!! I didn't take delivery of the new car and I called them.the very nexy day to cancel the insurance since I am no longer buying the car.
If I don't get my refund I will go and report this company to the ombudsman and open a case od theft I am tired of playing these stupid games
Helpful (0)
Replies (3)0
Replies (3)
Bsure Insurance Advisors's replyOfficial
01 Sept 2026, 10:04Hi Danike,
Thank you for bringing your experience to our attention.
We take concerns like these seriously and would like the opportunity to investigate what occurred. The matter will be escalated to the relevant team for further assistance.
Warm regards,
Lucy
Lucy
Bsure Insurance Advisors's reply01 Sept 2026, 10:04
Official
Hi Danike,
Thank you for bringing your experience to our attention.
We take concerns like these seriously and would like the opportunity to investigate what occurred. The matter will be escalated to the relevant team for further assistance.
Warm regards,
Lucy
Lucy
DM
Duduzile M's updateReviewer Update
01 Sept 2026, 10:08I spoke to one of your agents and she was of no help!!!!she said I must tell the dealership to send you guys the non delivery note
What nonsense is this???
I am going to report this company to the ombudsman and also open a case of theft I want my refund its my money and its not yours.
I never took delivery of the car now I must get punished??? You just take people's hard earned money.
I want my money!!!!!
What nonsense is this???
I am going to report this company to the ombudsman and also open a case of theft I want my refund its my money and its not yours.
I never took delivery of the car now I must get punished??? You just take people's hard earned money.
I want my money!!!!!
DM
Duduzile M's update01 Sept 2026, 10:08
Reviewer Update
I spoke to one of your agents and she was of no help!!!!she said I must tell the dealership to send you guys the non delivery note
What nonsense is this???
I am going to report this company to the ombudsman and also open a case of theft I want my refund its my money and its not yours.
I never took delivery of the car now I must get punished??? You just take people's hard earned money.
I want my money!!!!!
What nonsense is this???
I am going to report this company to the ombudsman and also open a case of theft I want my refund its my money and its not yours.
I never took delivery of the car now I must get punished??? You just take people's hard earned money.
I want my money!!!!!
DM
Duduzile M's updateReviewer Update
01 Sept 2026, 10:30OUTsurance paid me my full refund without telling me to get a non delivery note from the dealership atelast they know how to communicate and assist their clients as for this company its something else!!!!!! I want my money
DM
Duduzile M's update01 Sept 2026, 10:30
Reviewer Update
OUTsurance paid me my full refund without telling me to get a non delivery note from the dealership atelast they know how to communicate and assist their clients as for this company its something else!!!!!! I want my money