UB
Uzair B

1 reviews | Active since Mar 2024

31 Aug 2026, 11:14

Poor service

Called client services twice, they put my on hold and dropped the line Paying broker fees and still can't be attended to when we call in?

0
Replies (2)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply31 Aug 2026, 11:20
Official
Hi Uzair,

We appreciate you bringing your concerns to our attention.

The experience you’ve described is something we would like to investigate further. We’ll escalate your feedback to the relevant team so that the matter can be looked into.

Warm regards,
Lucy
UB
Uzair B's update31 Aug 2026, 11:31
Reviewer Update
Got off the phone with Kiran and jennefer
They were helpful