AD
Adam D
1 reviews | Active since Dec 2012
10 Jan 2021, 11:31
Pathitic Service
Useless service ever, they debited me R1100 without my knowledge and I expect these ********** to contact me and reverse any transaction that took place with immediate effect as we speak and I never authorized the payment. I was a sensible person would agree to pay a third party R1100 I expect my money reversed with immediate effect.
Helpful (0)
Replies (1)0
Replies (1)
Bsure Insurance Advisors's replyOfficial
11 Jan 2021, 08:17Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into an investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
Bsure Insurance Advisors's reply11 Jan 2021, 08:17
Official
Thank you for bringing this to our attention, we will certainly look into this and revert back to you. We have moved your complaint into an investigation with our accounts team who will be in touch soon with further advice.
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution
We certainly do not deduct anything where there is no mandate in place between us and our clients, so we’re sure this is simply a matter of misunderstanding.
Kindest regards,
B-Sure Africa Insurance Brokers
Complaint Resolution