VM
Vumande M

1 reviews | Active since Mar 2024

21 Oct 2024, 10:32

Not a good experience for me

It took them 3 weeks to cancel a policy and they finally cancelled the week it was supposed to be deducted after bombarding me with calls almost every day. A simple instruction / request to cancel should not take this long. Please do better.

0
Replies (2)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply21 Oct 2024, 10:35
Official
Hello Vumande, 
 
Thank you for raising this with us.  
We have assigned your concerns to a dedicated Advisor who will be in touch soon. 
 
Kind regards, 
Sammy

The Solutions Centre
Bsure Insurance Advisors
Bsure Insurance Advisors's reply29 Oct 2024, 09:09
Official
Good day Vumande,  
  
We would like to assist in resolving this concern for you, we have been advised that a dedicated Advisor has tried reaching out and has not successfully gotten in touch with you. 
  
Please respond to our emails with a suitable time to take our calls to telephonically confirm your cancellation with you.
  
Sincerely, 
Sammy
 
The Solutions Centre