AM
Anzet M
1 reviews | Active since Dec 2019
02 Jul 2021, 08:23
No Assistance
Since its Tax Submission season i have requested my irp5 from them without any success. I have also asked them for my payslips since i started working there 04/03/2019 and got retrenched in 2020 last working day was 06/04/2020 but they did not get back to me after various emails sent to request the above. I have approached my union and they advised that I need to go to SAPS complete an affidavit stating that they refuse to assist with payslips/ IRP5.
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Bsure Insurance Advisors's replyOfficial
02 Jul 2021, 11:15Good day, Anzet
We’d never want to blue-tick our way through a query, and this is why we can confirm that we have been engaging with you via multiple emails regarding this. While we explained that we’ve hit a snag with internal systems, we will never refuse to submit your or any employee’s IRP5, we understand the importance of having this resolved as soon as possible. We’re working around the clock to have it sorted. If you give us a teenie bit of patience, we promise to have this resolved asap.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply02 Jul 2021, 11:15
Official
Good day, Anzet
We’d never want to blue-tick our way through a query, and this is why we can confirm that we have been engaging with you via multiple emails regarding this. While we explained that we’ve hit a snag with internal systems, we will never refuse to submit your or any employee’s IRP5, we understand the importance of having this resolved as soon as possible. We’re working around the clock to have it sorted. If you give us a teenie bit of patience, we promise to have this resolved asap.
Our kindest regards,
Complaints Resolutions