BM
Bakii M

1 reviews | Active since Jul 2021

25 Jul 2024, 03:53

Mr Motileng

So I made a qoute through this guy's with one of their broker I think his name was Wandile unaware it's only after I had fee like R1200 to be charged which I didn't understand why and then did agree to the policy he was selling me because he was trying to give me a low installment deal which I then didn't agree to and he went to sell me almost the same deal I had with budget insurance straight, that's when I told him that yes I see you are selling me almost the same deal I have but yours is a bit high but maybe R100 or so and ****her ask about the once off R1200 which to me as a client was a bit unfair to pay but knowing how guys like them can be he convinced me but now what made me call him back and say look I have to cancel on you because I already have an insure and plus I notice that the debit order of R1200 which I was told to be once of debited on every week Tuesday, that didn't sit right with me I called for canceling I think even now I hasn't been canceled and my account has been charged debit fees on that because I declined the offer but seem the cancelation process o his side is not being made because I also emailed Budget insurance hoping they can cancel that one policy in my name that I don't want but they said they can I need to contact Bsure insured and of which I did again but even now the policy ref no is still there.

I'm not happy at all and if that amount of money goes out of my account it will effect me on my monthly expenses I just bought a car and I don't want drama because someone is just after money but doesn't listen nor take initiative to see that the right thing is done.

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Replies (1)
Bsure Insurance Advisors
Bsure Insurance Advisors's reply25 Jul 2024, 07:18
Official
Good Morning Mr.Motileng,
   
We do apologise for this inconvenience caused and intend to get on top of things quickly.
 
Thank you for bringing this to our attention so that we may assist you with a swift solution soon.

 Sincere regards,
 Samantha
  
 The Solutions Squad