HR
Happy R
1 reviews | Active since Oct 2015
30 Aug 2021, 14:29
Insurance ******** of all the time
Motor or Car dealerships should stop using these ********. I don't know if this practice of ripping people off with this once-off activation fee is allowed by FCSA. I took insurance with them and decided to cancel with them within the same day but they still demanded R1250 from me. . I would not recommend it to anyone. If the dealership says use our insurance people, please source your own insurance, don't be the victim.
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Replies (3)
Bsure Insurance Advisors's replyOfficial
30 Aug 2021, 14:59Good day Happy,
We work very hard to make our clients’ lives easier when it comes to insurance, we might have missed the mark with you, but we assure you, if you give us a chance to look into this, we’ll do our best to hit the nail on the head this time. We have escalated your query to the relevant manager, and we’ll be in contact with you soon.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply30 Aug 2021, 14:59
Official
Good day Happy,
We work very hard to make our clients’ lives easier when it comes to insurance, we might have missed the mark with you, but we assure you, if you give us a chance to look into this, we’ll do our best to hit the nail on the head this time. We have escalated your query to the relevant manager, and we’ll be in contact with you soon.
Our kindest regards,
Complaints Resolutions
HR
Happy R's updateReviewer Update
30 Aug 2021, 15:27You are actually doing the opposite by making people's lives miserable by forcing them to pay the activation fee and send debit orders to their accounts without their authorizations. I spoke to Mr. Wasim and he was so persistent that he will debit my account whether i like it or not. If i cancelled insurance with you, what more do you want because that is my legal right?
HR
Happy R's update30 Aug 2021, 15:27
Reviewer Update
You are actually doing the opposite by making people's lives miserable by forcing them to pay the activation fee and send debit orders to their accounts without their authorizations. I spoke to Mr. Wasim and he was so persistent that he will debit my account whether i like it or not. If i cancelled insurance with you, what more do you want because that is my legal right?
Bsure Insurance Advisors's replyOfficial
01 Sept 2021, 09:54Good day Happy,
We understand that all good things come to an end, so we’d like to make sure that this is a happy ending. We have been trying to contact you so we can resolve your query but with no luck. Please answer your phone as soon as you are able to.
Our kindest regards,
Complaints Resolutions
Bsure Insurance Advisors's reply01 Sept 2021, 09:54
Official
Good day Happy,
We understand that all good things come to an end, so we’d like to make sure that this is a happy ending. We have been trying to contact you so we can resolve your query but with no luck. Please answer your phone as soon as you are able to.
Our kindest regards,
Complaints Resolutions